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eTail Palm Springs 2027

WBR's retail and e-commerce conference for brand marketing and e-commerce leaders, 22–25 February 2027 at the JW Marriott Desert Springs Resort, California.

eTail Palm Springs 2027

About this event

eTail Palm Springs 2027 is a retail and e-commerce conference organised by WBR (Worldwide Business Research), which says the eTail brand has been working with retailers and brands since 1999. This edition runs from 22 to 25 February 2027 at the JW Marriott Desert Springs Resort in California and is marketed under the Palm Springs name. Around the event, WBR also produces the eTail Unplugged podcast, industry studies and webinars. The room is senior and mostly brand-side. WBR puts roughly 60% of attendees at VP, SVP or Director level and 19% at C-level or founder level, with managers at 16% and specialists or analysts at 4%. By job function, marketing makes up 45%, e-commerce and online roles 23%, senior management 16%, customer experience 10% and operations and technology 6%. The organiser claims one practitioner on site for every vendor. Headline speakers named so far include Jason LaRose, CEO of Bombas, Amiee Bayer-Thomas, Chief Retail Officer at Ulta, and Kristin Shane of REI, alongside executives from Wayfair, Target, Dollar General and Lovesac. Sessions are built around case studies from retailers. For 2027 WBR adds two AI Summits, one on Growth & Customer Engagement and one on Business Transformation, and more Customer Journey content on post-purchase and experiential retail. Problem Solving Roundtables invite attendees to bring their own issues for open discussion, while Cabana Meet Ups take networking outdoors. Returning formats are the Q&A Lounge with headline speakers, which only retailers may join, a C-Suite Retreat with a keynote panel and roundtables, and Women In eTail, focused on AI marketing, customer experience and growth. The sponsor expo lists vendors such as Affirm, Akamai, Algolia, Attentive Mobile, Bazaarvoice, Bloomreach and ElevenLabs. WBR advertises registration from $699. That headline price is the only ticket figure available here, so ticket types, discount deadlines and the day-by-day schedule should be checked on the official pricing page before booking. For affiliates and media buyers the fit is indirect. eTail is a meeting place for retail brands rather than a traffic or offers marketplace, and some formats are closed to non-retailers. Its value lies in hearing how large e-commerce brands approach growth, retention and AI, and in meeting the marketing and e-commerce leads who make up most of the audience. Affiliate networks, agencies and partnership platforms that sell to retailers will get more from it than publishers hunting for new campaigns.

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